Multicom (QLD) PTY LTD

ABN 54 056 542 495

Proudly serving North Queensland since 1990

At Multicom we are committed to the ongoing support of all of our customers and their equipment no matter how large or small. We support the NEC and Samsung range of telephone systems.

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System Service & Maintenance
New telephone systems sold by Multicom include a Multicom Maintenance Agreement which is provided in addition to the regular Manufacturers Warranty (12 Months).  This agreement allows you the peace of mind that if something does go wrong it will be rectified. After 12 months, customers can renew their agreement to continue receiving the benefits of the cover, which include:- Access to our maintenance spares stock, user help desk support, no cost parts & on-site labour for system faults, and discounted labour rates for general moves & changes.

Whilst training is included in the initial installation process of a new telephone system, it should  be noted that we can also provide this service as a stand alone component.
Perhaps you require a refresher course or have new staff. Maybe you have inherited one of our systems and need to know how to drive it. Whatever the case, any level of training from basic to comprehensive is available on request.